Kiosk
Self-Service Kiosks for Hotels, Guesthouses & B&Bs
The Netmania IT multi-function kiosk is currently being used by a number of hotels, guesthouses and B&Bs. The flexibility of the kiosk solution means that modifications and changes can be made with ease as the applications required by any given hotel, B&B or guesthouse evolve over time.
The kiosk can be used in any number of ways by the hospitality sector. The wide range of functionality means that your guests can view specific information about your establishment, such as restaurant operating hours and offers, as well as information about the local area, such as local attractions and places to visit. The kiosk can also become a source of revenue if you decide to charge for local advertising on the unit.
Kiosk Applications for the Hospitality Sector
The kiosk supports a vast range of web applications, including those outlined below:
Self-Service Check-In/Check Out App
The self-service check-in/check-out application means your guests won’t be kept waiting during busy periods, subsequently boosting levels of customer satisfaction and reducing the amount of pressure placed on your staff, as well as freeing up their time. The kiosk solution is subsequently able to reduce staff stress levels which will in turn enable them to provide a more friendly and relaxed approach when assisting your guests in the hotel, increasing the likelihood of word-of-mouth promotion and repeat business.
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Restaurant Booker App
The restaurant booker kiosk application is the perfect way of enabling your guests to reserve a table at your hotel’s restaurant at their convenience. Rather than searching for a member of staff to take the booking they can simply use the self-service kiosk to check availability and reserve a table accordingly. The kiosk can also be used to display menu information and details of dining times, prices and a list of the drinks sold at the bar.
Conference Booker App
The conference booker app is essential for any hotel which has conferencing facilities since it allows hotel visitors to book a conference room via the kiosk. In this way, business professionals who are already staying in the hotel can make full use of the facilities available in a way which is user-friendly and saves on staff time.
Intranet App
The kiosk intranet app is great for providing your guests with more information about your hotel/guesthouse/B&B and its associated websites. The kiosk simply displays your websites on screen to allow people to browse at their leisure. In this way they can view any photo galleries you have available on your website, details about forthcoming events, information about the hotel's spa and gym facilities for example, details about other hotels in the group, and so on. The main benefit of this feature is that, because the kiosk screen directly displays the content of your website(s), you have complete control over what your visitors browse.
Surveys App
The kiosk surveys application enables you to gather customer feedback quickly and efficiently. By positioning one of our kiosks in the hotel lobby area, clearly displaying the customer feedback request on the screen, you can maximise the potential of gathering feedback from your guests in a user-friendly way.
Local Map App
Kiosk’s local map app is a useful application since it can help your guests to navigate their way around the locality. This is particularly useful when tourists are staying in your hotel/guesthouse/B&B as they will be able to find out where the nearest attractions are situated, how far it is to the city centre, and so on.
Local Attractions App
This popular kiosk application enables you to display information on local attractions, such as details about local theatres, cinemas, art galleries, museums, heritage sites, country parks, and much more. The kiosk can display this information in a way which is clear and easily accessible to provide your guests with all the information they need about things to do in the area during their stay, helping to improve their overall customer experience.
Event Booker App
The kiosk event booker app is a fast and convenient way of enabling your guests to pre-book their place on any events which you may be holding in your hotel/guesthouse/B&B, such as themed murder mystery evenings, golf tournaments, spa days or conference room tours. In this way, you can maximise the potential of gaining advanced bookings as well as monitor the number of pre-booked tickets and set thresholds for the number of tickets which can be reserved via the kiosk in order to prevent excess bookings being made.
Notice Board App
The great thing about the notice board app is that it’s the perfect way to display all of the latest information and announcements about your hotel/guesthouse/B&B. Administering the announcements displayed on the kiosk is very straightforward and the information displayed can be changed and updated quickly and easily as the daily notices change.
Transport App
This handy application enables you to display useful transport information on the kiosk solution. Whether it be local bus timetables, train information or phone numbers for local taxi companies, this is another feature which will help to improve the level of customer satisfaction at your hotel/guesthouse/B&B as guests are given useful information to assist them during their stay.
Suggest an App
We appreciate the fact that you know your industry better than we do, which is why we're inviting you to get in touch to let us know what apps you would like to see on our kiosks.
We’re constantly looking into new applications, so if you have an idea for an app you would like to see, please email us and we’ll do our best to help.
